Customer Experience-CX
AnSi helps businesses identify which C/4HANA and Qualtrics solutions make sense for them — cloud-based, hybrid, or on-prem — and ensures successful integration both within the SAP suite and with third-party products. We work with your teams to determine how to optimize your current technology investments and fill the gap between where you are today and where you want to be tomorrow. Often, realizing these goals in an iterative fashion requires a long-term relationship. One of the biggest questions today is not whether a company should make these changes, but when should the company make these changes? And in what order? That’s where we come in.
With our experience as one of the first go-to CX teams in the SAP ecosystem, our experts understand the value of creating experiences for your customers — experiences that create a continuous cycle of engagement, understanding, and action on insights. By bringing pre-built solutions and offerings to the market, the focus is on a results-driven perspective and includes highlighting those CX and XM solutions that bring your company the greatest value and ROI. This can only be done seamlessly with an experienced team like ours.
Let the experts at Ameri100 guide you through the business case. Or, if you’re ready, we’ll equip you with the knowledge you need for a successful implementation.
Services:
C/4HANA is the result of a process SAP undertook to enter the CRM market by acquisition, starting in 2013 when SAP acquired Hybris, a Germany-based enterprise CRM and marketing automation vendor.
Other key acquisitions were Gigya, an identity management technology firm in 2017; CallidusCloud, a sales performance management tools vendor in 2018; and Coresystems, a field service management platform vendor in 2018.
SAP C/4HANA consists of five cloud solutions:
Offering:
Ameri100 has developed templated and fixed price solutions tailored for CX that are composed of end-to-end process models, templates, documentation, training materials and more. This packaged solution provides accelerated implementation, greater business benefits, and reduced risk.